RMA Request Form
Contact Person:
Tel. no.:
Fax. no.:
Email :
Please fill out RMA Request Form & Provide all Necessary Invoices & Serial No. as follows:
Qty
Item Name
Model No.
Serial No.
Order No.
Purchase Date
Reason
Month
1
2
3
4
5
6
7
8
9
10
11
12
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Year
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Qty
Item Name
Model No.
Serial No.
Order No.
Purchase Date
Reason
Month
1
2
3
4
5
6
7
8
9
10
11
12
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Year
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Qty
Item Name
Model No.
Serial No.
Order No.
Purchase Date
Reason
Month
1
2
3
4
5
6
7
8
9
10
11
12
Day
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Year
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
Combotronic will not accept any return goods if any failed to fulfill the RMA Request Form. Please refer to our RMA procedures for details.
The failure product must be within warranty. The warranty period is subject to the product type. The specific time can refer to the invoice's remark note.
Warranty does not apply for:
a. any improper usage; or
b. operation in unfavorable condition; or
c. failure caused by other part in the same operation systems; or
d. ambient unfavorable environment
Combotronic reserves the right to refuse RMA if any damage caused after shipped out from Combotronic.
It is the customer's responsibility to fill in the RMA Request Form completely and clearly. The content must include RMA item name; quantity; model number; problem found; serial number and purchase date.
If the RMA information does not match with our record, the RMA goods will not be accepted.
RMA Request Form should be enclosed when the customer returns the failure products.
Attach the sales invoice copy if any.
The customer is responsible for the freight charge on RMA return while Combotronic is responsible for the freight charge on RMA replacement.
If the replacement goods received is still a failure item, the customer should apply RMA request again immediately within 7 days.
©2006 Combotronic Ltd.
